RiddleWick — Support
Need help with RiddleWick? You're in the right place.
Contact us
The fastest way to reach us is by email:
We aim to respond within a few business days. To help us help you faster, please include:
- your device model and OS version (e.g. iPhone 14, iOS 18);
- the App version (Settings → About → Version);
- a short description of the problem and the steps to reproduce it;
- a screenshot, if relevant.
Frequently asked questions
Is RiddleWick free?
Yes. RiddleWick is free, with no ads and no in-app purchases.
Do I need an account?
No. There are no accounts or sign-ups. Your progress, statistics, and settings are stored locally on your device.
How do I turn off analytics?
Go to Settings → Help improve RiddleWick and switch it off. The App will stop sending anonymous usage and crash data. See our Privacy Policy for details.
Will I lose my progress if I reinstall?
Progress is stored locally on your device, so deleting the App removes your saved games, statistics, and streaks.
How do I replay the tutorial?
Open Settings → How to play to replay the intro.
I found a bug / have a feature idea.
Great — please email us at dplusa.ca@gmail.com with the details. Feedback is welcome.
Privacy & terms
RiddleWick — cozy little puzzles, by candlelight.